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GLOBAL LOGISTICS & DISPATCH

Shipping & Delivery Policy

Fast, dependable order processing and global parcel fulfillment with real-time end-to-end tracking.

Estimated Delivery Times & Rates

Domestic Delivery
2 – 5 Business Days

Standard and express doorstep courier delivery options available at checkout.

International Shipping
7 – 14 Business Days

Air freight parcel delivery across North America, Europe, Asia, and the Middle East.

Wholesale & B2B Cargo
Custom Transit

Palletized air cargo and ocean container freight tailored for bulk business orders.

01

Order Processing & Fulfillment Time

All orders are verified, packaged, and handed over to logistics carriers within 24 to 48 hours (Monday through Friday, excluding public holidays). Orders placed over the weekend will be processed on the next business day.

Quality Inspection Note: Footwear, cosmetics, and bags undergo a secondary warehouse quality check before shipping to ensure zero defects.

02

Real-Time Shipment Tracking

As soon as your parcel is scanned by the carrier, an automated confirmation email containing your direct tracking URL will be sent to your registered email address. Please allow 24 to 48 hours for the tracking link to update status within the carrier network.


03

Customs, Duties & Import Taxes

For cross-border international shipments, parcels are sent Delivered at Place (DAP / DDU) unless specified otherwise during checkout. Any import duties, local sales taxes (VAT), or clearance fees levied by your destination country are the sole responsibility of the customer.


04

Address Accuracy & Delivery Issues

  • • Incorrect Address: Customers must ensure their shipping address is accurate. SK Global Trading cannot modify labels once an order is in transit.
  • • Lost or Stolen Packages: If your tracking shows "Delivered" but you have not received it, please check with neighbors or building reception before contacting our support desk within 5 business days so we can lodge a carrier investigation.

Need help tracking an order?

Our logistics support team can assist with shipment inquiries.

Track / Inquire Parcel
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